CallRail Pricing

Find the perfect call tracking solution for your business with transparent pricing and powerful features. As CallRail affiliates with over 7 years of experience, we've helped hundreds of businesses implement effective call tracking.

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Call Tracking
Form Tracking
Conversation Intelligence
Lead Center

Starter

$45/month

Perfect for small businesses just getting started with call tracking

  • 10 local or toll-free tracking numbers
  • 500 local minutes
  • Basic call attribution
  • Google Analytics integration
  • Basic reporting dashboard
  • Email notifications
  • Call recording
Get Started

Professional

$95/month

Ideal for growing businesses that need more robust features

  • 20 local or toll-free tracking numbers
  • 1,000 local minutes
  • Advanced call attribution
  • Google Ads integration
  • Keyword spotting
  • Custom reporting
  • Call flow builder
  • Text messaging
Get Started

Elite

$145/month

Advanced features for businesses with high call volume

  • 30 local or toll-free tracking numbers
  • 2,000 local minutes
  • Multi-touch attribution
  • Full integration suite
  • Advanced call flows
  • Custom dashboards
  • API access
  • Priority support
Get Started

Call Tracking Additional Costs

Item Cost Notes
Additional local tracking numbers $5 per number/month Includes 500 minutes per number
Additional toll-free tracking numbers $7 per number/month Includes 500 minutes per number
Additional local minutes $0.05 per minute After exceeding included minutes
Additional toll-free minutes $0.07 per minute After exceeding included minutes
Text messages $0.01 per message For incoming and outgoing messages
International numbers Starting at $10 per number/month Varies by country

Basic Form Tracking

$30/month

Starter package for form tracking and analytics

  • Track up to 100 form submissions
  • Source attribution
  • Basic form analytics
  • Email notifications
  • Google Analytics integration
Get Started

Advanced Form Tracking

$60/month

Comprehensive form tracking for growing businesses

  • Unlimited form submissions
  • Multi-touch attribution
  • Advanced form analytics
  • A/B testing capabilities
  • Custom form fields
  • Integration with CRM systems
  • Form field heatmaps
Get Started

Form + Call Bundle

$125/month

Complete lead tracking solution for all communication channels

  • Unlimited form submissions
  • 15 local tracking numbers
  • 1,000 local minutes
  • Unified reporting dashboard
  • Cross-channel attribution
  • Advanced analytics
  • API access
  • Priority support
Get Started

Basic AI

$50/month

Entry-level AI-powered call insights

  • Analyze up to 100 calls/month
  • Automatic call transcription
  • Keyword spotting
  • Basic sentiment analysis
  • Call scoring
Get Started

Pro AI

$100/month

Advanced conversation insights for growing businesses

  • Analyze up to 300 calls/month
  • Advanced transcription
  • Custom keyword spotting
  • Detailed sentiment analysis
  • Agent performance scoring
  • Conversation highlights
  • Call categorization
Get Started

Enterprise AI

$200/month

Comprehensive AI analysis for high-volume businesses

  • Analyze up to 1,000 calls/month
  • Premium transcription accuracy
  • Advanced sentiment analysis
  • Custom scoring models
  • Conversation intelligence
  • Competitor mention alerts
  • Integration with business intelligence tools
  • Dedicated account manager
Get Started

AI Analysis Additional Costs

Item Cost Notes
Additional analyzed calls $0.10 per call After exceeding included calls
Custom AI model training Starting at $1,000 One-time fee for industry-specific models
Custom integrations Contact for pricing For specialized business systems

Lead Center Basic

$40/user/month

Essential tools for lead management

  • Unified inbox for calls, texts, and forms
  • Live call dashboard
  • Basic lead qualification
  • Call handling features
  • Mobile app access
  • Live call monitoring
Get Started

Lead Center Pro

$80/user/month

Advanced lead management for growing businesses

  • All Basic features
  • Advanced lead qualification
  • Custom routing rules
  • Team performance reports
  • Automated lead scoring
  • SLA monitoring
  • Business hour settings
Get Started

Lead Center Enterprise

$120/user/month

Complete lead management solution for high-volume teams

  • All Pro features
  • Advanced call distribution
  • Custom workflows
  • CRM integration
  • Lead nurturing automation
  • VIP caller recognition
  • Custom reporting
  • Dedicated account manager
Get Started

Add-On Services

White Glove Setup

Get expert help implementing CallRail for your business with our specialized setup service from Rise Marketing Group.

  • Complete account configuration
  • Custom tracking number setup
  • Website integration
  • Google Ads and Analytics integration
  • Staff training

Learn more about our White Glove Setup

Custom Pricing Learn More

Call Scoring Automation

Automatically score and categorize calls based on custom criteria to improve sales performance.

  • Custom scoring criteria
  • Automated call categorization
  • Performance insights
  • Training recommendations
$149 /month Get Started

Frequently Asked Questions

Does CallRail offer a free trial?

Yes, CallRail offers a 14-day free trial with full access to all features. No credit card is required to start, giving you risk-free opportunity to test the platform for your business needs.

Are there any long-term contracts?

No, CallRail operates on a month-to-month subscription model with no long-term contracts required. You can upgrade, downgrade, or cancel your plan at any time without penalties.

Can I keep my tracking numbers if I cancel?

Unfortunately, tracking numbers are leased as part of your CallRail subscription. If you cancel your account, you'll lose access to those numbers. However, CallRail does offer number porting options in some cases if you need to transfer a tracking number to another service.

How many tracking numbers do I need?

The number of tracking numbers you need depends on your marketing strategy and the level of attribution granularity you want. As a general rule, you should have one tracking number for each marketing channel or campaign you want to track separately. For example, one for Google Ads, one for Facebook, one for your email marketing, etc. Dynamic number insertion can also help optimize your number usage for website visitors.

How difficult is it to implement CallRail?

CallRail is designed to be user-friendly and relatively simple to implement. Basic setup can typically be completed in under an hour. However, for more advanced implementations like dynamic number insertion, integration with Google Analytics, or CRM connections, it may be beneficial to work with a partner like us. We offer a White Glove Setup service to ensure you get the most out of your CallRail investment.

Can I bundle different CallRail products for a discount?

Yes, CallRail offers discounted pricing for bundled services. The Form + Call Bundle is one example, but they can create custom packages that combine call tracking, form tracking, conversation intelligence, and Lead Center according to your specific needs. Contact us for assistance in creating the most cost-effective package.

Ready to Start Tracking Your Marketing ROI?

Join thousands of businesses using CallRail to optimize their marketing spend and improve customer experience. As CallRail affiliates with 7+ years of experience, we can help you get the most out of your call tracking investment.

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